FAQ

FAQ

SINISTERZ STUDIO

EXPLORE|SHOP|CLOTHING
What sizes do you offer, and how do I find my size?

We offer sizes ranging from XS to XXL. Every product page includes a specific Size Chart link with exact measurements in inches and centimeters to help you find your perfect fit.

 

How can I track or modify my order after placing it?

Once your order ships, you will receive an email with a tracking number and link. If you need to make changes or cancel an order, please contact customer support within 1 hour of placing it

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay.

How long will standard or expedited shipping take?

Standard domestic shipping typically takes 3 to 5 business days. Expedited shipping takes 1 to 2 business days. Processing usually takes 1 business day before dispatch.

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Do you offer free shipping or international shipping?

We offer free standard shipping on all domestic orders over $75. We also ship internationally—shipping rates and estimated delivery times are calculated at checkout based on your location.

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Are your fabrics pre-shrunk or sustainably sourced?

Most of our cotton and linen items are pre-shrunk to minimize shrinkage after washing. We prioritize ethically sourced materials and supply chain transparency across our collections.

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